Terms and conditions

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Our Site will allow you to: (a) obtain comprehensive assistance, counseling, and advice to help increase your chances of having your visa approved for the United States of America. These Terms and Conditions (the "Terms and Conditions") govern your use of this Site, and your acceptance of them is a prerequisite for using this Site. Please read these Terms and Conditions carefully before proceeding.

The service may be provided to any citizen of any country who wishes to apply for a Tourist Visa for the United States, with payment for the assistance and advice service in US dollars per application.

Service process

The first contact is made when the applicant accesses this website. Once there, the applicant chooses the type of procedure they wish to request, such as a B1/B2 renewal, first-time application, work permit, business permit, etc. Next, the applicant will be required to complete some information for the application form, which will indicate whether the procedure can be carried out and schedule the corresponding appointments with the embassy. Finally, the applicant will be informed of the cost for the procedure or procedures they are requesting.

If the applicant decides that they do indeed wish to acquire the service for the cost indicated in the form, they are required to verify the Terms and Conditions of Service box. The next step is to make the payment for this procedure in one of the payment options presented on the website. They are asked to make this payment and to notify (“optional”) to expedite the process.

Once the above has been done, the applicant will receive a link WITH THE EMBASSY'S DIRECT CODE AND ACCESS KEY, PASSWORD to continue filling out Form B1/B2, which they are asked to answer carefully and truthfully, since this questionnaire will be sent to the United States Embassy at the contractor's expense once it has been reviewed by the specialized department as part of the service.

Once they have answered this questionnaire, they will receive ACCESS TO THE CAS (“USERNAME and PASSWORD”) which will allow them to choose the dates to schedule an INTERVIEW. As part of the service, a representative will be assigned to conduct a search for available appointments and suggest the next available one (provided that the applicant pays the cost that the embassy designates for the type of form requested) so that the applicant can attend the corresponding interviews at the embassy.

The service includes a periodic review of our clients' appointments in order to expedite their process; the verifications are carried out on the 17th of each month.

The applicant will receive an appointment update via email. If you agree, simply confirm to the email address provided. This information is personal and should not be shared with anyone.

Please note that the procedure is available from 9:00 a.m. to 3:00 p.m. (GMT-5) Washington D.C., District of Columbia, USA.

Be sure to check the spam folder of the email address you provided on your form. Some spam filters may block automated emails.

During the process we will send you a personalized guide based on the data provided and will maintain continuous advice and assistance to continue with your travel arrangements. You can contact us 24/7 through the application message previously sent.

The applicant may cancel assistance and support at any time by accessing SERVICE INTERRUPTION and selecting the option to cancel service DS-160. “IMPORTANT” The service can be canceled at the time the applicant requests it via email, making it clear that the cancellation request is not a refund.

The company is not affiliated with, owned, or operated by the government or any government agency. We offer private, professional travel consulting services for the U.S.

The company reserves the right to update these terms and conditions at any time without prior notice to the user and/or client, in accordance with new legal requirements or case law, and/or business needs. The updated version of these terms and conditions will be effective immediately and published on this website.

By using this site you agree, without limitation or qualification, to the terms of this site. If you disagree, do not use this website.

These terms and conditions will always be available on this website for users and/or clients to consult whenever needed.

Our service does NOT include embassy fees, so you must make the corresponding payment directly to the embassy's account using the official form that will be sent to you by email.

Our service does NOT include travel or accommodation expenses for attending your appointments, nor any other related costs.

Refund Policy.

Our service does NOT replace immigration advice and should NOT be interpreted as a legal assistance service.

Modification of these Terms and Conditions

The company reserves the right to update these terms and conditions at any time without prior notice to the user and/or client, in accordance with new legal or jurisprudential requirements, and/or business needs. The updated version of these terms and conditions will be effective immediately and published on this website.

User agreements and representations

By accessing our Site and/or using any of the products or services offered on our Site, you agree, acknowledge, and represent the following:

• You represent, warrant, and agree that you will comply with all applicable laws when using the Site and any products and/or services made available to you on the Site, including, but not limited to, the Advisory Service, and will not perform or refrain from performing any act that you know or reasonably should know would put us in violation of any applicable law. You agree to comply with all laws and regulations relating to online conduct and acceptable content. You agree that you will comply with all applicable laws regarding the transmission of technical data exported from the United States or the country from which you access the Site and the products and/or services provided on the Site, including, but not limited to, our Application Support and our Advisory Service.

• He has the authority and capacity, under the laws of the state or jurisdiction in which he resides, to make declarations and be bound by the covenants provided in this Section.

The content of this website is protected by copyright, trademark, and other proprietary rights. You acknowledge that these rights are valid and that your use of the content of this website will be governed by applicable copyright, trademark, and other intellectual property laws.

Disclaimer

We are a private agency that helps people apply for a B1/B2 visa and schedule a consular interview. We are not affiliated with or endorsed by the U.S. government, nor do we provide legal advice, but we offer travelers expert support throughout the process for a private fee.

Legal Notice: We provide support for your travel application. Our service fee includes expert and professional assistance. Government fees are not included. The final decision to grant authorization rests with the U.S. government - USA.gov.

This website and its materials and content are provided "as is," without any warranty, express or implied, of any kind. The foregoing limitation of implied warranties is subject to applicable law.

Conflict resolution

In the event of any dispute or disagreement that may arise between the user and the company regarding these Terms and Conditions, both parties agree to submit their resolution, at their sole discretion and expressly waiving any other jurisdiction that may be legitimate, to the competent courts and tribunals of the user's and, where applicable, the client's place of residence.

The total or partial invalidity of any clause of these Terms and Conditions shall not affect the validity of the remaining provisions.

The company's decision not to exercise any right provided for or arising from these Terms and Conditions shall not be construed under any circumstances as a waiver of such right, unless the company expressly waives it in writing or there is a statutory statute of limitations applicable to the action in each case under the applicable law or regulation.

Arbitration and Venue

You acknowledge and agree that our parent company is headquartered in the U.S. and, therefore, we are subject to the laws of that jurisdiction. Waiver of Class Actions

Waiver of Class Actions and Class Arbitrations. The user agrees that each party may bring claims against the other party only in its personal capacity, not as a plaintiff or member of a class or representative proceeding, including, but not limited to, federal or state class actions or class arbitrations. Class actions, class arbitrations, private attorneys' public interest actions, and other proceedings in which someone acts as a representative are not permitted. Accordingly, pursuant to the arbitration procedures described in this section, an arbitrator will not combine or consolidate the claims of more than one party into an arbitration proceeding without the written consent of all affected parties.

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